Waiting List Information
What happens if you have registered on our waiting list?
Where can I get more information?
To find out more about different types of child care and early learning services, please check the fact sheets below or see the "Information for families using child care" fact sheet kit."
- Fact Sheet 15 - Choosing the right child care for your family
- Fact Sheet 16 - Will my child be given priority for child care services?
- Fact Sheet 17 - Where can I find a child care service that meets my needs?
- Fact Sheet 18 - Where do I go for more information on child care?
- Fact Sheet 20 - No jab, no pay - changes to immunisation requirements
Priority of access
The Australian Government has Priority of Access Guidelines for allocating places. These guidelines apply to centre based long day care, in home care, family day care and outside school hours care services. They set out the following three levels of priority, which child care services must follow when filling vacant places.
- Priority 1 – a child at risk of serious abuse or neglect
- Priority 2 – a child of a single parent who satisfies, or of parents who both satisfy, the work/training/study test under section 14 of A New Tax System (family assistance) Act 1999
- Priority 3 – any other child.
Within these main categories, priority should also be given to the following children:
- Children in Aboriginal and Torres Strait Islander families
- Children in families which include a disabled person
- Children in families on low income
- Children in families from culturally and linguistically diverse backgrounds
- Children in socially isolated families
- Children of single parents.
There are some circumstances in which a child who is already in a child care service may be required to leave the service. Where a service has no vacant places and is providing child care for a child who is Priority 3 under the priority of Access Guidelines, the service may require that child to leave the child care service in order for the service to provide a place for a higher priority child, but only if:
- The person who is liable to pay child care fees in respect of the child was notified when the child first occupied the child care place that the service followed this policy and
- The service gives that person at least 14 days notice of the requirement for the child to leave the child care service.
- Once a place becomes available we will contact you by phone. Sometimes the place we are able to offer does not always meet your exact needs. However should you be
next on the list we will contact you first.
- Once you have secured a position at the centre we will confirm the details in writing for you.
- You need to complete an acceptance letter once a position is offered to you and make your acceptance fee payment and first two weeks payment in advance to secure the position for your child.
- Staff will organise an orientation process for you which allows your child to gradually become familiar with the environment and program. The program Lead Educators
will work with you to determine what will work best for your child.
Should you have any questions about our service please feel welcome to contact us at any time. We look forward to welcoming you to our service.